FAQs (Help)

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Parent Category: Public
Category: Documents
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Scroll down to get help with:

  • Log-in and log-in error.
  • Change passwords and email.
  • Forgot username and password.
  • Membership renewal, expired membership.
  • Technical Manual download and/or MainBrace DVD download.
  • Finding Regions and Fleets.

 

QUESTION - log in?

How do I log in?

ANSWER: C22NSA members may log in using the log-in icon located on the top menu.

 

QUESTION - website log-in error:

I recently joined (or renewed) and have a screen capture congratulating me on joining and showing my payment of $25.00 was received. I have not been able to log in to the website. I get a message saying I'm either not a member or I haven't activated my account. Please advise what I should do?

ANSWER: Once you join, or in some cases renew, you will need to activate your account. You should receive an email telling you how to do this. The email will look similar to the following:

EXAMPLE E-MAIL:

From: Catalina 22 National Sailing Association [mailto:This email address is being protected from spambots. You need JavaScript enabled to view it.]

Sent: Sunday, January 15, 2023 10:20 AM

To: XXX

Subject: Account Details for XXX at Catalina 22 National Sailing Association

Hello XX,

Thank you for registering at Catalina 22 National Sailing Association. Your account is created and must be activated before you can use it.

To activate the account, click on the following link or copy-paste it in your browser: http://www.catalina22.org/index.php?option=com_users&task=registration.activate&token=??

(Note, the =?? will give a specific code for your account.)

After activation you may login to http://www.catalina22.org/ using the following username and password:

Username: XX (specific to your account)

Password: YY (specific to your account and hidden for security and privacy reasons)

This message has been automatically sent by Catalina 22 National Sailing Association

This email sometimes may go into your junk or spam folder. Make sure to look there first if you do not see it in your inbox.

 

QUESTION - change password / my email has changed:

How can I change my password, or my email has changed, and I need to update it?

ANSWER: Select the log-in icon located on the top menu

        • Go to "My Account" then select "Change Password / Email" where you may then make changes to your profile.
        • Press "Save" at the bottom of the page.

 

QUESTION - forgot username and/or password:

I forgot my username and/or password. 

ANSWER: Select the log-in icon located on the top menu

        • Then select "Forgot your password?" or select "Forgot your username?" and follow the directions.
        • Press "Submit" when done.

 

QUESTION: - renewal or expired membership

Where do I go to renew my membership is about to expire, or has already expired?

ANSWER:  Select the log-in icon located on the top menu then enter your username and password to log-in.

        • Go to "My Account" and select "Membership and Renew Membership".
        • Your membership type is shown as a hyper-link (select it).
        • Select "Renew in advance" (a green button).
        • Populate the form, then press the green "Renew" button at the bottom of the page.

Note: a member whose membership has expired is not removed from the Association database. They only lose access to resources available to current (paid) members.

 

QUESTION - finding the Technical Manual and/or MainBrace DVD download:

I just purchased the Catalina 22 Technical Manual download, where can I find it?

ANSWER: Select the log-in iconlocated on the top menu then enter your username and password to log-in.

        • Go to "My Account".
        • Go to "Membership and Renew Membership".
        • Under "My Membership" click on the blue "Membership" link 
        • Under "Bought Extra" you will see where you purchased the Technical Manual download and/or the MainBrace DVD download.
        • A link to the Technical Manual download and/or the MainBrace DVD download should be available. 
        • If unsuccessful, then please use the CONTACT form to contact the Secretary.

 

QUESTIONS - regions and fleets:

How do I find out about fleets in my area?  

I am a Fleet Captain, and my contact information has changed. How do I update it?

How do I request a new fleet to be set-up?

ANSWER: Go to the Resources menu then select Region and Fleets.

 

If you have additional questions or comments, then please use the CONTACT feature of the website.